IP Litigation Business Manager

July 1, 2022

Offices

Working in a fast-paced environment, which requires direct contact with attorneys and staff, the highly-skilled IP Litigation Business Manager, in collaboration with the Co-Chairs of the IP Litigation Practice Group and other Partners, will facilitate and enhance the effective operation of the IP Litigation Practice. 

The IP Litigation Business Manager will exhibit leadership and strong motivation to perpetuate the success of the practice group, while creating a climate of inclusion, trust, and productivity.

Demonstrating significant expertise with practice group operations and systems, the IP Litigation Business Manager will further support the practice group’s tradition of unparalleled client and employee satisfaction.

Responsibilities

  • Provide executive support to the practice group to enable the Co-Chairs and Partners to focus on clients and matters
  • Periodic monitoring and coordination of practice group initiatives, including form files, tracking conference speaking, building library of client pitches in sync with realistic budgets and staffing, and other business development activities, and reporting back to IP Litigation Practice Group Co-Chairs, Professional Development Department, Knowledge Management & Innovation Attorney, and Diversity, Equity & Inclusion Department
  • Supervise communications across the IP Litigation Practice Group, including managing team distribution lists, team meeting calendars, practice group newsletter, and coordinating related logistics
  • Under the direction of the IP Litigation Practice Co-Chairs, plan all practice group training and plan and schedule practice group social events, including coordination of welcome receptions, annual department gatherings, team building events, gifts and acknowledgements, and other efforts; proactively coordinate logistics for internal/external meetings, exhibiting attention to detail
  • In collaboration with the Co-Chairs and Partners, track, analyze and report regularly on attorney hours/capacity/workloads and forecast future capacity planning. Work closely with attorneys to monitor workloads, professional development and job satisfaction; assist in allocating work with an eye toward achieving an equitable distribution of assignments consistent with the clients’ and the firm’s needs and the attorneys’ individual professional development goals
  • Work with attorneys to actively manage case budgets, track workload (stage of case) against budget forecast; alert responsible attorney of possible overages and recommend corrective actions
  • Use industry research and analysis of internal data from cases across the firm and relevant industries to identify best practices for specific tasks and matter types; document and promote best practices
  • Support client-facing operations, including matter updates, invoice and budget updates, accruals, audit requests, etc.; establish protocol for budget/accrual monitoring maintain system for vendor and expert invoices to ensure receipt, posting to client invoice, and payment to vendor
  • Strategize, implement, and oversee processes for increased productivity and organization within IP Litigation Practice Group; work closely with team members to ensure progress is being made toward end goals. Demonstrate an intellectual curiosity and continuous drive to improve service
  • Coordinate with legal recruiting and human resources to oversee lateral integration efforts to ensure new lawyers are on-boarded successfully
  • Coordinate with Professional Development and IP Litigation Practice Group Co-Chairs to solicit feedback from attorneys and prepare associate and counsel performance reviews and provide resources, as needed
  • Manage office moves, attorney and paralegal leaves of absence (parental, medical, etc.), and alternative work schedules
  • In collaboration with Co-Chairs, assist with departing attorney and paralegal processes, including matter transitioning and matter mobility
  • Compose, edit and proofread correspondence, presentations and other documents. Demonstrate exceptional technological/document production skills
  • Collaborate with Pro Bono Committee, IP Litigation Practice Group Co-Chairs and attorneys to achieve the firm’s pro bono goals and reflect deep commitment to provide quality legal representation to disadvantaged and disfavored individuals and groups
  • The Business Manager assists with other projects and processes related to the operation of the IP Litigation Practice Group as needed
  • Maintain a positive and professional attitude at all times. Work effectively with departments and other practice groups seeking solutions to business problems; establish and grow relationships with appropriate departments for reporting, backup materials, and support

Requirements

  • Bachelor’s degree in business administration, finance, or human resources or equivalent professional experience required
  • J.D. preferred but not required
  • Five years or more experience in a law firm or professional services firm required, managing day-to-day operational activities, including production and accounting processes.
  • Demonstrated dedication to delivering outstanding client service and perpetuating client and employee satisfaction.
  • Demonstrated experience in leadership, teamwork and problem-solving.
  • Exceptional Microsoft Office proficiency and the aptitude to learn new software quickly
  • Ability to travel up to 10% of the time
  • Exceptionally strong written and oral communication skills
  • Self-motivated, ability to work independently, be proactive and take initiative
  • Ability to prioritize multiple projects, and work across multiple teams and offices
  • Attention to detail, as well as the ability to deliver boardroom-ready materials and exercise sound judgment are important capabilities for candidates considering this position
  • Ability to respect, protect, and maintain highly confidential and sensitive information
  • Ability to develop and forge positive and collaborative working relationships with all levels of personnel, including attorneys, paralegals, management staff and support staff
  • Strong interpersonal and customer service skills, coupled with a positive outlook; public relations and diplomacy skills must be excellent
  • Knowledge of electronic databases, viDesktop and Survey Monkey a plus
  • The Business Manager is expected to work the hours necessary to fulfill the responsibilities of the position. Support may be required on evenings and weekends from this position.

The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.  Firm management reserves the right to amend and change responsibilities to meet business and organizational needs.

How to Apply

Please click here to apply now.

At Foley Hoag, we welcome, develop, and celebrate talented and diverse individuals in an innovative, mutually respectful, and intellectually rigorous community, and bring unique perspectives to collaborative teams that deliver exceptional advice and craft bespoke legal solutions for our clients and our world. Foley Hoag LLP is an equal opportunity employer. This means that Foley Hoag LLP considers applicants for employment, and makes employment decisions without unlawful regard to sex, race, color, religion, citizenship, national origin, ancestry, sexual orientation, gender identity, age, marital or domestic partner/civil union status, military service, or veteran status, disability, and any other characteristic covered by applicable federal, state or local nondiscrimination laws. We value each person for their talents, expertise, experience, and perspective.