Click or Scroll: The Enforceability of Online and Mobile App Adhesion Contracts After Good v. Uber Techs, Inc.
July 22, 2025
Massachusetts’ highest court handed Uber a split-decision win: in Good v. Uber, the SJC ruled 5-1 that Uber’s “clickwrap” interface gave users “reasonable notice” of its terms—including arbitration—though not “actual notice.” The decision offers key guidance for companies on making online agreements enforceable, but stops short of saying all “clickwrap” contracts are valid under MA law. John Shope and Allen Thigpen break down what this means for digital contracts and explore alternatives like “scrollwrap” in their article, “Click or Scroll: The Enforceability of Online and Mobile App Adhesion Contracts After Good v. Uber Techs, Inc.,” published in Massachusetts Law Review.
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